The North Face Black Softshell Jacket

At ThriftRise, every piece is carefully selected to help you shop pre-owned fashion with confidence. • Actual product photos so you can see the item you are buying. • Condition details are mentioned clearly wherever applicable. • Measurements are provided to help you choose the right fit. • Carefully selected pre-owned and thrift fashion. • Many items are unique or available as a single piece only. • Secure and convenient checkout. Please review the product photos, condition notes and measurements carefully before placing your order.

To keep your thrift finds looking their best, always check the garment's original care label first. • Prefer a gentle or cold wash where suitable. • Use a mild detergent. • Wash dark and light colours separately. • Avoid bleach unless the care label specifically allows it. • Air drying is preferred where suitable. • Delicate, wool, leather, embellished and specialty items may require professional or specific care. As these are pre-owned items, care requirements can vary from piece to piece. The original garment care label should always take priority.

We want you to review your thrift purchase carefully before ordering, as many GrabPanda products are unique or one-of-a-kind. A return request must be raised within 48 hours of delivery and is considered for: • Wrong item received. • Major defect or damage that was not disclosed in the product listing. • Significant measurement mismatch from the measurements provided on the product page. Returns are not accepted for size or fit issues when product measurements were already provided. A manual measurement variation of approximately 1–2 inches may occur. An unboxing video showing the unopened package and the complete opening process is mandatory for claims involving missing items, wrong items, damage or package tampering. Approved returns are processed after the item is received and inspected. If the issue is verified as an error from GrabPanda, applicable return/replacement shipping will be handled by us. In other cases where a return or exchange is accepted, shipping charges may be the customer's responsibility. Please review all product photos, condition details and measurements before ordering.

Orders are carefully prepared and dispatched to the delivery address provided at checkout. Once your order is shipped, tracking information will be shared when available so you can follow the shipment. Delivery time may vary depending on your location, courier service, holidays, weather conditions and other circumstances outside our control. Please make sure your delivery address and contact number are correct before placing your order. If your shipment appears delayed or you experience a delivery issue, please contact GrabPanda support with your order details so we can assist you.